Our customers. And what they're saying.
"Thank you for the prompt and expert service we received! Having a company whose employees can be trusted is of great value. Thanks again!" — Karen Sauer
"Just a brief note to let you all know how happy I was with the recent work on my AC unit. As a first-time customer, not really knowing what to expect, I must say I was more than pleased with the experience. The sweet lady who answered the phone was friendly, personable and really seemed to care about getting someone on the job in a a timely manner. Also, the service tech was professional, efficient and informative. I was somewhat surprised that payment was not expected up front and was further impressed when I did receive the statement. Itemization was thorough and I felt the fees were very reasonable. Many companies would gouge on trip fees to come out to Comfort. I will highly recommend your company to anyone I know. Thanks again!!! — Tina Durden
"You saved the sale of our home! While in the process of our home sale, we hired another HVAC company who not only tried to up-sell the need for a totally new HVAC system, they told that to the BUYER who happened to walk in when they were here, which they are NOT supposed to do. The house did NOT need a new system. You were our second opinion -- free of charge with no expectation of further sales. We still have not received an apology from the other company." — Trish & Steve Rawls
"You saved us hundreds of dollars! When we got into our new home, our AC went out. Your technician found that the AC/heating blower motor was bad but instead of up-selling us a brand new one, he researched and discovered it was under warranty. We would never have known the difference. Thank you for your honesty and integrity." — Trish & Steve Rawls
"As there are more than one air conditioning firms in Fredericksburg and surrounding cities, the question always will arise, which one is the "best one"? Hill Country Refrigeration is the one we have selected and used exclusively for the past 12 years. Why? Their products are truly the finest on the market, priced competitively, and their service is incomparable. Their main advantage over their competitors is their staff. From the office to the field, their family-owned business is comprised of men and women who are highly educated and experienced in their work. Add in courteous demeanor and it translates into an overall excellent product which develops into a comfortable peace-of-mind for their customers. Yes, we know the answer to the above question and have discussed it with our friends in the community. Hill Country Refrigeration is clearly the best and we are fortunate to have them in Fredericksburg. — Bill and Ruby Kettenhofen
"Thank you for the excellent service! It is what we always get from you – but I do want you to know that we appreciate it!" — Sarah Fontenot
"You guys are like family after over 30 years of doing business with you and as far as I am concerned you are the best AC folks in the Hill Country." — Bob Reynolds
"I have used Hill Country Refrigeration since I moved to Fredericksburg in 2003 and your company has always provided us with excellent service." — Al N.
"We appreciate the quality of your service and the type of technicians you employ." — David S.
"I want to thank you and everybody at Hill Country Refrigeration for the timely, prompt, outstanding attention you all favored us with when we asked for help." — John S.
"Congratulations on the way you do business. One time! Courteous! Nominal fee! And now I’m cool again." — Marilyn R.
"You and your staff really gave me excellent service I didn’t think was around any more!" — Marshall C.
"Thank you so much for coming so promptly to fix the B & B’s AC!" — Brenda K.
"Thank you so very much for coming on a Friday so close to 5:00. We appreciate it." — Angie C.
"Thank you for the prompt service." — Pat N.
"Thank you for your prompt and caring service." — Ruth D.
"Thank you for the quick response to our need." — Suzie B.
"Very pleased. Thank you." — John F.
432 South Lincoln Street
Fredericksburg, Texas 78624