- FAQ
- SERVING Central Texas, and surrounding areas
You Have Questions, We Have Answers
Hill Country Refrigeration is here to provide expert answers to your HVAC and refrigeration queries in Central Texas, including Fredericksburg, Kerrville, Willow City, Stonewall, Ingram, and Mason.
COMMON AC QUESTIONS
Regular air filter changes are crucial for a healthy and efficient HVAC system. We recommend changing your air filter every 1-3 months, depending on pollution levels. Neglecting this can lead to higher energy bills and reduced air quality. Monthly checks and timely replacements ensure your system runs efficiently. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Excessive noise from an outdoor AC unit could indicate several issues. If it’s disruptively loud, this might signal a problem. Hill Country Refrigeration recommends checking fan blades for alignment and ensuring your unit is appropriately sized for your home. A failing fan motor may also necessitate professional servicing. For any additional questions call us at (830) 362-1142 or Contact Us online.
For optimal energy efficiency, we suggest setting your thermostat to 78 degrees Fahrenheit when home and awake. Adjust it higher when away or asleep to save more energy. Regular thermostat checks ensure efficient operation. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Annual AC maintenance is essential. Our technicians inspect filters, clean coils, check refrigerant levels, inspect condensate drains, and adjust thermostats. Regular maintenance helps prevent small problems from escalating, saving you money in the long run. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Consider replacement if your AC is over a decade old, as repairs might be costlier in the long term. For newer systems, repairs are usually more economical. Hill Country Refrigeration can guide you on the most cost-effective choice. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Typical solutions include replacing dirty air filters, checking thermostat settings, cleaning the condenser unit, and addressing refrigerant leaks. Professional assistance from Hill Country Refrigeration ensures these issues are resolved effectively. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Check the thermostat, replace dirty air filters, and inspect the circuit breaker first. If these steps don’t resolve the issue, Hill Country Refrigeration’s professional assistance is recommended. For any additional questions call us at (830) 362-1142 or Contact Us online.
There are several signs that your air conditioner needs repair. The most obvious sign is reduced or no cool air coming from the vents. Other signs include strange noises or smells coming from the AC unit, uneven cooling, high humidity levels, and increased energy bills. If you notice any of these signs, it’s best to call a professional HVAC technician like Hill Country Refrigeration. They can diagnose and repair the problem before it becomes more serious. For any additional questions call us at (830) 362-1142 or Contact Us online.
Common reasons include poor maintenance, electrical issues, refrigerant leaks, and faulty components. Regular maintenance by Hill Country Refrigeration can prevent these issues. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Common AC problems are dirty air filters, faulty thermostats, refrigerant leaks, electrical issues, and compressor problems. Regular maintenance by Hill Country Refrigeration can address and prevent these issues. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Possible reasons include dirty filters, blocked condensers, faulty thermostats, low refrigerant, or compressor issues. Hill Country Refrigeration can diagnose and fix these problems. For any additional questions call us at (830) 362-1142Â or Contact Us online.
The average life of an AC unit is around 10-15 years. However, with proper maintenance and regular inspections, an AC unit can last longer. Neglecting regular maintenance can cause the AC unit to break down prematurely, while regular inspections can catch small problems before they become bigger and more expensive to repair. To extend the life of your AC unit, it’s important to schedule regular maintenance with a professional HVAC contractor like Hill Country Refrigeration. To schedule a maintenance appointment, call (830) 362-1142 or Contact Us online.
If your AC is blowing warm air, it may be malfunctioning. However, it might also struggle to cool effectively during extreme heat. Hill Country Refrigeration can help determine the issue and provide solutions. For any additional questions call us at (830) 362-1142Â or Contact Us online.
Maintaining an outdoor AC unit in sandy or beach conditions involves regular cleaning and inspections. Turn off the power and gently rinse off sand or debris. Avoid using high-pressure water. Inspect for rust or corrosion. Regular maintenance by a professional, like Hill Country Refrigeration, ensures optimal performance and prevents damage. For any additional questions call us at (830) 362-1142 or Contact Us online.
COMMON HEATING/FURNACE QUESTIONS
Furnace issues can stem from thermostat malfunctions, blown fuses, clogged filters, ignition problems, damaged flame sensors, or blocked vents. Hill Country Refrigeration can diagnose and repair these issues. To schedule an appointment call (830) 362-1142Â or Contact Us online.
The most frequent furnace issue is a dirty air filter, leading to restricted airflow and higher energy consumption. Regular filter changes can prevent this problem. Hill Country Refrigeration can assist with regular maintenance and troubleshooting. To schedule an appointment call (830) 362-1142Â or Contact Us online.
If your furnace activates but fails to heat your house, it could be due to a malfunctioning blower motor or a clogged air filter. Restricted airflow from a dirty filter can lead to overheating, while issues with the blower motor can impede the distribution of warm air. To accurately identify and resolve these issues, it’s advisable to consult with skilled HVAC technicians. Hill Country Refrigeration is ready to assist. Schedule your appointment by calling (830) 362-1142 or Contact Us online.
A furnace’s inability to heat may stem from problems in the ignition system, gas supply, or thermostat settings. Additionally, a dirty air filter or a failing blower motor could cause overheating, preventing effective heating. For a thorough diagnosis and professional repair, reach out to the experienced team at Hill Country Refrigeration. Book your service at (830) 362-1142 or Contact Us online.
If your furnace fan is operational but fails to produce heat, the issue might be related to the ignition system or gas supply. Other factors like a dirty air filter or a faulty blower motor could also be contributing to the problem. Hill Country Refrigeration’s expert technicians can diagnose and remedy these issues. To get your furnace back to optimal performance, call us at (830) 362-1142 or Contact Us online.
A furnace blowing cold air during heating mode can indicate problems with the ignition system or gas supply. It’s also possible that an unclean air filter or a malfunctioning blower motor is causing this issue. For a detailed inspection and effective solutions, contact Hill Country Refrigeration. We’re available for appointments at (830) 362-1142 or Contact Us online.
Pressing the reset button on a furnace is generally safe, but it’s crucial to understand the root cause of the issue first. Simply resetting may provide a temporary fix but won’t address underlying problems. If your furnace frequently requires resetting, it’s time to consult Hill Country Refrigeration for a comprehensive diagnosis and repair. Schedule your service now at (830) 362-1142 or Contact Us online.
Before calling for professional help, check a few things if your furnace doesn’t turn on:
- Ensure the thermostat is set to heat mode and the temperature is set above room temperature.
- Check the circuit breaker or fuse box for power continuity.
- Verify the pilot light or ignition system is functioning properly.
- Examine the air filter for cleanliness; a clogged filter can hinder operation.
If these steps don’t resolve the issue, Hill Country Refrigeration is here to help. For expert furnace services at (830) 362-1142 or Contact Us online.
COMMON INDOOR AIR QUALITY AND HUMIDITY QUESTIONS
High indoor humidity can stem from various sources like inadequate ventilation, plumbing leaks, water infiltration, and daily activities like cooking and showering. Such moisture buildup can damage your home and promote mold growth. Hill Country Refrigeration can install a whole-home dehumidifier system to manage humidity effectively. Reach us at (830) 362-1142Â or Contact Us online for solutions.
Absolutely. A dehumidifier can significantly reduce musty odors, often indicative of mold or mildew, by controlling indoor humidity levels. Hill Country Refrigeration’s whole-home dehumidifier systems effectively remove excess moisture, enhancing your indoor air quality. Contact us at (830) 362-1142 or Contact Us online for more information.
Mold and mildew thrive in moist, warm conditions, often leading to a musty smell in your home. This can be a result of excessive indoor moisture. Installing a whole-home dehumidifier system with Hill Country Refrigeration can help mitigate these issues by maintaining optimal humidity levels. Call us at (830) 362-1142Â or Contact Us online for a consultation.
To decrease indoor humidity, ensure proper ventilation, fix any leaks, and consider using a whole-home dehumidifier system. Hill Country Refrigeration can help reduce moisture in the air, preventing mold growth and improving air quality. For more information, reach us at (830) 362-1142Â or Contact Us online.
If your air conditioning isn’t effectively reducing humidity, it might be due to incorrect sizing, clogged filters, or a malfunctioning unit. Hill Country Refrigeration offers whole-home dehumidifier systems to aid in humidity control and enhance indoor air quality. Contact us at (830) 362-1142 or Contact Us online.
Yes, excessive indoor humidity can adversely impact health, increasing risks of allergies, respiratory issues, and even asthma. It can also damage your home and encourage mold proliferation. Hill Country Refrigeration’s dehumidifier systems can effectively manage humidity levels for a healthier indoor environment. Call us at(830) 362-1142 or Contact Us online for more details.
Mildew often grows in hidden places, such as within walls or under carpets, emitting a musty odor. Locating and eliminating mildew without professional help can be challenging. Hill Country Refrigeration’s whole-home dehumidifier systems can prevent mildew growth by controlling humidity levels. Contact us at (830) 362-1142 or Contact Us online.
Opening windows can sometimes help lower humidity, especially if the outdoor air is drier than indoors. However, in humid external conditions, this can actually increase indoor humidity. The best method to reduce indoor humidity is using a dehumidifier or air conditioning system. Hill Country Refrigeration can assist with selecting and installing a whole-home dehumidifier system. Call us at (830) 362-1142Â or Contact Us online.
Not necessarily. While a musty or damp smell might suggest mold, other factors like poor ventilation or pet odors can also cause unpleasant smells. It’s crucial to have a professional inspection to pinpoint the cause and address any mold issues. Schedule an indoor air quality evaluation with Hill Country Refrigeration at (830) 362-1142 or Contact Us online.
Random moldy odors could indicate hidden mold growth in your home. Prompt identification and remediation are important to prevent health problems. Hill Country Refrigeration can conduct an indoor air quality evaluation to address this. Contact us at (830) 362-1142Â or Contact Us online for an assessment.
This issue could be due to an oversized AC unit, a clogged air filter, or inadequate maintenance. Hill Country Refrigeration can help diagnose and address such problems, ensuring your AC unit effectively manages humidity. Contact us at (254) 304-8824 or Contact Us online.
Mold typically grows at relative humidity levels above 60%. Keeping indoor humidity below 50% is crucial to prevent mold growth. Hill Country Refrigeration offers whole-home dehumidifier systems to maintain optimal humidity levels. Call us at (830) 362-1142Â or Contact Us online for installation services.
Signs of too much moisture include condensation on windows or walls, musty odors, water stains, and peeling paint or wallpaper. If you suspect high moisture levels in your home, Hill Country Refrigeration can conduct an indoor air quality evaluation. Reach us at (830) 362-1142Â or Contact Us online.
The healthiest indoor humidity level ranges between 30% and 50%. This level helps prevent mold growth and maintains comfortable air quality. Hill Country Refrigeration can help you achieve this with a whole-home dehumidifier system. Contact us at (830) 362-1142Â or Contact Us online for expert installation.
COMMON Commercial REFRIGERATION QUESTIONS
We service a wide range of commercial refrigeration systems, including walk-in coolers and freezers, ice machines, reach-in coolers, and more. Our expertise covers both installation and maintenance. Reach us at (830) 362-1142 or Contact Us online for solutions.
Regular maintenance is key to ensuring optimal performance. We recommend scheduling maintenance at least twice a year to keep your system running efficiently and to prevent costly breakdowns. Contact us at (830) 362-1142Â or Contact Us online for more information.
Common signs include unusual noises, inconsistent temperatures, excessive frost buildup, and higher energy bills. If you notice any of these issues, it’s best to contact us immediately to diagnose and repair the problem. Call us at (830) 362-1142 or Contact Us online for a consultation.
Regular maintenance, proper sealing of doors, and setting the correct temperatures can all improve energy efficiency. We can also recommend and install energy-efficient upgrades to your existing system. For more information, reach us at (830) 362-1142 or Contact Us online.
Yes, Hill Country Refrigeration offers 24/7 emergency repair services to ensure your business operations are not disrupted due to refrigeration failures. Contact us at (830) 362-1142Â or Contact Us online.
The installation time varies depending on the size and complexity of the system. However, we work efficiently to minimize downtime and ensure your system is up and running as quickly as possible. Call us at(830) 362-1142Â or Contact Us online for more details.
First, check that the doors are fully closed and that the thermostat settings are correct. If the issue persists, contact us for a professional assessment to identify and resolve the problem. Contact us at (830) 362-1142 or Contact Us online.
Absolutely. We specialize in designing custom refrigeration systems tailored to the specific needs of your business. Our team will work closely with you to create a solution that meets your operational requirements. Call us at (830) 362-1142 or Contact Us online.
We service and install a variety of top brands in the industry, ensuring that we can meet your specific needs with reliable and high-quality equipment. Schedule an indoor air quality evaluation with Hill Country Refrigeration at (830) 362-1142 or Contact Us online.
Regular maintenance, timely repairs, and proper usage are key to extending the lifespan of your equipment. Our technicians can provide detailed guidance on best practices and offer preventive maintenance plans tailored to your system. Schedule an indoor air quality evaluation with Hill Country Refrigeration at (830) 362-1142 or Contact Us online.
COMMON ELECTRICAL QUESTIONS
Frequent tripping can indicate overloaded circuits, faulty appliances, or a serious wiring issue. Hill Country Refrigeration Home Services recommends a professional evaluation to safely identify and resolve the issue. Call us at (254) 304-8824 or Contact Us online for assistance.
It’s wise to have your home’s electrical system inspected every 3 to 5 years by a licensed electrician. This ensures your system adheres to current safety standards and operates efficiently. Contact us at (254) 304-8824 or Contact Us online for expert electrical service.
While some DIY projects can be done safely, electrical outlet installation should be performed by a licensed electrician to ensure safety and compliance with local electrical codes. Contact Hill Country Refrigeration Home Services at (254) 304-8824Â or Contact Us online for expert service.
Ground Fault Circuit Interrupter (GFCI) outlets prevent electrical shock by breaking the circuit when they detect ground faults. They are required in wet areas of your home such as bathrooms, kitchens, and outdoor spaces. Contact Hill Country Refrigeration Home Services at (254) 304-8824Â or Contact Us online for expert service.
Flickering lights can be caused by a variety of issues, from simple bulb issues to more serious electrical faults. If changing the bulb doesn’t help, it’s important to consult with a professional to check for potential wiring or load issues. Contact Hill Country Refrigeration Home Services at (254) 304-8824 or Contact Us online for expert service.
Both devices serve to protect your home’s electrical circuits from overload by interrupting the flow of electricity, but fuses need to be replaced after blowing, while circuit breakers can simply be reset. Contact Hill Country Refrigeration Home Services at (254) 304-8824 or Contact Us online for expert service.
Signs like frequent breaker trips, flickering lights, burning smells, or discolored outlets can indicate that your home may need rewiring. Contact Hill Country Refrigeration Home Services for a professional assessment. Contact Hill Country Refrigeration Home Services at (254) 304-8824Â or Contact Us online for expert service.
A surge protector safeguards your appliances from voltage spikes. Considering the value of electronic appliances in modern homes, installing a whole-home surge protection system is advisable. Contact Hill Country Refrigeration Home Services at (254) 304-8824 or Contact Us online for expert service.
Yes, additional outlets can be added to accommodate more appliances. However, this should be done by a professional to ensure it doesn’t overload your system. Contact Hill Country Refrigeration Home Services at (254) 304-8824 or Contact Us online for expert service.
High electric bills can be caused by leaking air ducts, inefficient HVAC systems, or old appliances consuming excessive power. A home energy audit by Hill Country Refrigeration Home Services can identify the cause and suggest solutions. Contact Hill Country Refrigeration Home Services at (254) 304-8824Â or Contact Us online for expert service.
COMMON PLUMBING QUESTIONS
A running toilet can waste a lot of water and usually indicates a faulty flapper or fill valve. This issue can typically be resolved by replacing these components, which Hill Country Refrigeration can handle efficiently. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Avoid flushing anything other than waste and toilet paper down the toilet. In kitchens, keep greases, oils, and food scraps out of the drains. Regular drain cleaning can also prevent buildup and blockages. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Low water pressure can be caused by clogged pipes, faulty pressure regulators, or issues with the main water supply. Hill Country Refrigeration can diagnose and solve low water pressure problems. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Unexpected increases in water bills, musty odors, damp carpets, or discolored walls can all be signs of hidden leaks. Our professionals can help detect and repair leaks to prevent further damage. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
It’s recommended to service your water heater annually to check for any operational issues and sediment buildup, which can affect its efficiency and lifespan. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Minor leaks can often be resolved by replacing washers or gaskets, but for more complex issues, it’s advisable to contact Hill Country Refrigeration to avoid potential complications. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
A sump pump removes water from basements or crawl spaces, preventing flooding and moisture buildup. Homes prone to flooding or in high water table areas should consider installing one. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Discolored water can be due to rust in your pipes or issues with the city water supply. It’s best to have it assessed by a professional to determine the cause and appropriate solution. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Sewage smells can be due to a dry trap, blocked vents, or sewer line problems. Hill Country Refrigeration can help identify and address the source of the smell safely and efficiently. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
Regular maintenance includes inspecting for leaks, ensuring proper drainage, and having your septic system pumped every 3-5 years. Schedule routine checks with Hill Country Refrigeration to keep your plumbing in top condition. Contact Hill Country Refrigeration at (830) 362-1142 or Contact Us for expert service.
QUALITY
We promise to deliver only the best in services and products, ensuring complete satisfaction for our valued clients.
INTEGRITY
Hill Country Refrigeration maintains the highest level of professionalism and ethical standards in every service we provide.
DEPENDABILITY
Dedicated to Fredericksburg and surrounding communities, Hill Country Refrigeration has built a reputation for dependable, long-lasting service.